We provide focused, performance orientated training modules to keep staff and organisations healthier, happier and at peak performance.
Our wide range of ready made courses and training can be tailored to meet your precise requirements.
Our trainers and facilitators are all practicing professionals in their chosen areas with authoritative knowledge and first hand experience of the subject matter. We aim to ensure that all our events are informative and engaging and above all, are of practical use to attendees.
Our training enables people, teams and organisations to go about their jobs more effectively, more productively and in greater safety. In preparing the training we deliver, we are guided by our experience of working in clinical and public service settings and informed by research, government legislation and union recommendations with regard to the respect and dignity of all participants.
OUR LATEST OFFER
To view details of PPC's Triple Impact Learning click here.
Training Brochure
Our training brochure provides full details of our training courses and can be downloaded here. Alternatively please have a look through our training titles, described below, to see which titles meet your needs.
Courageous Conversations
Managers are frequently under-confident about tackling staff on issues that may be judged 'sensitive'. Courageous Conversations has grown out of our experience in supporting managers who need to tackle such topics in a productive, fair and balanced way, and be sure of getting the results they need.
Managing Workplace Relationships
This workshop is designed to refresh and enhance existing interpersonal skills and to build the confidence of support staff in responding effectively to the demands of difficult and demanding people and situations.
Handling Conflict - Staff
This practical workshop uses evidence based techniques to give delegates an opportunity to develop and practise strategies for working with difficult or threatening behaviour.
Handling Conflict - Managers
This workshop provides a remedy by helping participants identify and strengthen their conflict management abilities, so that they can intervene sooner and more productively, before the dispute affects morale or performance.
Managing Change
This workshop is designed for managers who may have to give news of redundancy and support affected staff during their period of notice.
Managing Change
This experiential, practical workshop examines understanding about the emotional and practical demands of change, and explores how managers can pro-actively develop resilience in both their staff and the organisation to enable consistent performance in times of change or high demand.
Mediation Skills
Managers are increasingly expected to deal with tricky or challenging situations as a routine part of their work, a surefooted ability to negotiate workplace relations is a must.
Bullying Awareness - Staff
This seminar style day is designed to raise awareness and suggest ways that staff can help reduce the incidence of bullying - real and perceived - and what to do if they think a colleague needs help or support.
Bullying Awareness - Managers
This module has been specially designed to help managers understand and recognise the dynamics of bullying and the types of behaviour which can easily be misinterpreted.
Stress Awareness - Staff
These experiential and practice based workshops provide a sound framework for managers responsible for staff who are at risk from high levels of stress.
Stress Awareness - Managers
These experiential and practice based workshops provide a sound framework for managers responsible for staff who are at risk from high levels of stress.
Diversity Awareness
This workshop helps attendees gain a better understanding of the facets of human nature that can unwittingly lead to - or be interpreted as - discriminatory behaviour, and encourages them to examine how small changes in individual behaviour can produce lasting change in workplace relations.
The Confident Manager
The day enables participants to better appreciate the manager's role, and to learn how to balance effective delegation, authority and supervision with the essential ability to remain approachable and human.
Managing Performance Appraisals
Competent and constructive appraisals and performance reviews encourage better performance, identify developmental needs and help to motivate and inspire individuals.
Disaster Response
This interactive workshop looks at the human rather than operational aspect of internal crisis management. It is an essential part of 'core preparedness' and provides an opportunity to prepare and plan for post-incident recovery through information, reflection and discussion on best practice.
Crisis Management
This one day training module is designed to prepare key staff for handling interpersonal communications during crisis situations or in the aftermath of a disaster.
Team Building
Few people have elected to be in the teams they work in. Team friction is often blamed for poor performance, yet even the most dysfunctional team is usually doing more things right than wrong.
Time Management
This workshop approaches time management from the more personal perspective of personality, belief and motivation.
Telephone Rage
This course is designed to enable administration and support staff to respond positively and effectively by developing a structured approach to call handling in a supportive, professional manner.