Referral for counselling may be activated as an independent service or as an additional element to our telephone helpline service if agreed as appropriate with the employee and employer or it may come as the result of another method or assessment. The benefits of a referral counselling service for employees can be significant, providing specific expertise and a potentially in-depth response to a range of work, legal, financial or personal issues. This can lead to recovery of motivation and performance in the workplace.

Focus EAP provides a personal and confidential counselling referral service through a nationwide network of independent short-term solution focused counselling practitioners. They provide the interpersonal skills, knowledge and problem solving capabilities to deal with specific issues and traumas.

Appointments can be organised at the most convenient and appropriate times and locations to ensure that there are no issues of privacy or embarrassment with those concerned and that there is minimum disruption to working schedules. This service can be an important support to HR strategies and results have been shown to be positive for both staff and management in a wide variety of organisations.