Recognised as one of the world's leading advocates for quality social and behavioural services, Council on Accreditation (COA) strives to help organisations, such as Focus EAP Limited, grow and become stronger by fostering compliance with strict governance, management and service standards. COA accredits close to 1,500 public and private organisations in the United States and Canada that provide behavioural healthcare services, financial management and debt counseling services, and employee assistance programme (EAP) services. COA has also accredited organisations in the Philippines, Peurto Rico and Bermuda, however Focus EAP Limited is the first organisation to be accredited by COA in the UK and all of Europe. Our COA Accreditation has been achieved through strict measurement against comprehensive standards specifically tailored to the UK EAP industry.

 What does a COA Accreditation mean?

For an EAP service based company such as ours, the simple statement "we are COA - accredited" tells you a great deal about who we are and what we stand for.

It means that as a service provider Focus has met rigorous, internationally recognised standards of excellence in the quality of our services, as well as the quality of our management.

COA Accreditation is both a significant achievement and powerful promise.

Our Accreditation was achieved following a thorough examination of our operation by an on-site audit team and submission of procedural documentation subsequently scrutinised by a COA audit panel and provides you with these important advantages:

• Assurance of CREDIBILITY of our programmes and services.
• Confirmation of our INTEGRITY as an organisation.
• Confidence in the quality of the services we deliver and in our dedication to continuous ACHIEVEMENT.

In short, COA accreditation is an objective, reliable and ongoing verification that we are an organisation that you can trust and rely on. It is one more way that we are demonstrating our commitment to providing you and your employees with the very best services.

Details and Processes...Click here...

Registered users only - Please click here to register...